Having an integrated measurement programme isn’t just about “How was your experience” but can also be used proactively ask relevant patients about any service changes being considered and our service can be used to invite patients to focus groups and other engagement events.
Some of our customers actively seek patients who are willing to be involved or who want to find out more about their organisation. Gloucestershire Care Services use their COM-Q service to generate a constant stream of patients who want to get involved and can be invited to focus groups and other events. See our downloadable case study.
