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Supporting Contracts & Commissioning

Proving the effectiveness of services is an important part of contract management for providers and commissioners alike.  Using a continuous managed programme  of outcome measures and objective experience measures can provide assurances and highlight alternative models where required. What do the results mean? As part…
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Generating Patient Engagement

Having an integrated measurement programme isn’t just about “How was your experience” but can also be used proactively ask relevant patients about any service changes being considered and our service can be used to invite patients to focus groups and other engagement events. Some of…