News about Patient & Outcome Experience Developments
May 21, 2010
South Birmingham Podiatry Services start measuring outcomes
Birmingham Provider Services started using CoMetrica’s COM-Q service to measure their patients experience and PROMS before and after treatment.
Using CoMetrica’s service meant an end to laborious paper satisfaction surveys with the benefit of measuring treatment outcomes across their community clinic bases. Reaching out to all the patients in the project clinics, a constant stream of patient comments were seen in addition to the quantitative experience and clinical outcome measures. More informtion will follow when this project is complete.