News about Patient & Outcome Experience Developments
Gloucestershire Care Services Measure Outcomes
Gloucestershire Care Services have implemented the COM-Q service to measure the impact of treatment in their MSKCAT Services.
These services are specialist therapy services available locally to patients who have a range of Muskulo Skeletal problems. The service needed to measure the efficacy of their treatments using standardised patient reported measures and so chose the COM-Q service for its flexibility and ease of use in implementing PROMS.
The service is using a wide range of standard PROMS mesasured at referral stage and after 3 months to measure progress. Patient experience & satisfaction are also collected seamlessly in a single patient friendly questionnaire which has personalised content enhancing response rates.
The measurement service went live on the 18th October and within days the department was reviewing initial results through the on-line reporting portal without any of the hassle of doing the measuring themselves.
For more information about the project contact Iain Cockley-Adams at Gloucestershire Care Services or Stuart Mathieson at CoMetrica