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Dec 1, 2011

Abbeyfield Measures Resident Experience across the UK

Abertawe Bro Morgannwg University Health Board provides community, mental health and acute services to the people of Swansea, Bridgend, Port Talbot and Neath areas of South Wales.

The health board has just embarked on a programme to comprehensively measure the experience of its patients across a range of specialties using the COM-Q service provided by CoMetrica. The ABM clinicians were keen to use the functionality of the COM-Q service to include PROMS in the programme since no PROMS are routinely collected by NHS Wales.

The flexibility of the COM-Q service allows ABM to test various PROMS and PREMS with ease and see the results quickly on-line.

For more information, contact Stuart Mathieson at CoMetrica.co.uk