What We Do in Patient Experience & Outcomes Measurement
We provide fully managed Patient Experience and Outcomes Measurement services so you can focus on the results, not the measuring.
CoMetrica provides innovative continuous experience and outcome measurement services to health & care organisations.
We specialise in flexible patient and client reported clinical Patient Reported Outcome Measures (PROMS), Patient Reported Experience Measures (PREMS) & non-clinical outcome and experience measures.
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As part of our service, we provide ongoing help in choosing the right measures and interpreting them effectively. Our web generated electronic and paper questionnaire service is unique since the content is automatically matched to patients and client needs in real time and can include photographs and diagrams.
This means you can reach out to many more patients and clients than traditional paper or device based multiple choice questionnaires, without the hassle of running sampled surveys yourself.
You get the results continuously and immediately, on line, securely.
Find out more about our team
Make experience measurement a standard part of your service for all your users
Measure Patient Reported Experience Measures (PREMS) for all your patients - not just a skewed sample.
CoMetrica provides measurement advice and consultancy as an integral part of our services. We advise on the most appropriate measures for different services and types of patients & clients and we help you implement the measurement and interpret the results.
Our systems can provide continuous measurement with visible results in just a few days so you can target problem areas quickly.
We can provide health and care organisations with systems to routinely measure their users perceptions of quality and satisfaction with the services provided. This includes benchmarking and continuous performance monitoring.
Find out more information about measuring patient & client experience.
Comprehensive measurement of clinical outcomes
Include any Patient Reported Outcome Measures (PROMS) at any stage.
PROMS are statistical instruments which need to be carefully implemented to gain maximum clinical benefit and accuracy in benchmarking. Our team includes experts in the field of PROM creation, translation and results interpretation.
Patient Reported Outcome Measures started to be measured in all UK hospitals from April 2009. The national scheme is limited to two significant PROMS but CoMetrica can help you assess and implement many more PROMS and uniquely, can combine these with other outcome, experience and satisfaction measures.
Our systems allow the collection of disease and treatment specific PROMS from just the relevant patient group automatically and provide an easy route for testing and developing PROMS.
PROMS require careful implementation and consideration of translation, statistical accuracy and information reporting requirements. CoMetrica has experience of the development of PROMS and offers a unique comprehensive monitoring service for patients pre and post treatment.
Results are available to organisations quickly to track progress and problems through flexible on-line reporting facilities.
Find out more about our PROMS collection and integration.
Comprehensive Continuous Measurement of Performance
Monitor your services, benchmarking internally and externally using simple balanced scorecards.
The CoMetrica service is unique in combining Strategic, Operational and Clinical Outcome metrics into concise interactive balanced scorecards designed specifically for organisation boards and management teams.
Health, Care and Housing organisations who are using CoMetrica
Our clients include healthcare provider trusts, foundation trusts, community providers, commercial providers of services to the NHS, independent healthcare providers, healthcare commissioners, care and housing organisations and charities.
