Proving the effectiveness of services is an important part of contract management for providers and commissioners alike. Using a continuous managed programme of outcome measures and objective experience measures can provide assurances and highlight alternative models where required.
What do the results mean?
As part of our ongoing support to you, we help you understand your results and demonstrate the significance of them against benchmarks and norms from elsewhere.
Our service includes research of suitable PROMS and PREMS (Patient Reported Experience Measures) so you can use the most appropriate and sensitive ones in each situation.