The Sussex MSK Partnership East and Sussex MSK Partnership Central have both recently started measuring patient experience and outcomes using the COM-Q service from CoMetrica. They are using the new MSK-HQ PROM as part of a trial across all their pathways, measuring at the point of referral and again 3 or 6 months after treatment dependent on the pathway.
Periodically we send out newsletters to interested parties on our mailing list. These newsletters highlight recent findings, trends and developments in patient outcomes & experience measurement. To be added to our mailing list, you can use the “Sign up to our Newsletter” link…
The average response rates for the NHS Staff Friends & Family Test have fallen to an average of just 12% nationally in the last results published by NHS England ( Q2 of 2016/17) Trusts which rely on passive on-line surveys find its a struggle to…
Often “Broad Brush” approaches to data collection and measurement only gets results from people who find it easy to give feedback and harder to reach groups are under-represented in your results. The data driven COM-Q service from CoMetrica allows you to see the true response…
The results of the 2017 NHS Staff survey published today show that more questions had a score which had declined than had improved in the last year. The health & wellbeing of staff was shown to have declined by about 2%. Job satisfaction declined but…
The right reports to the right staff at the right time We want you and your colleagues to be able to focus on using your results, not running the measurement or running standard reports. Our COM-Q service includes “Pushed” reports which can be configured with…
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